• There's some problem with the Order form? Don't worry. You can send an e-mail at: info@bittydesign.net and ordering the product of your interest.

• After online confirm of your order, you will receive as soon as possibile our e-mail with another confirm of your order and the total amount with shipping charge for your country.

>>You can see the shipping price in: Terms & Condition page. (on the left)

• We will email you with your package information and the tracking number so you can track the status of your package online.

Damaged merchandise includes items that have been damaged in shipping. If a shipment arrives at your door with apparent shipping damage, please refuse the delivery. If you have already accepted delivery and then discovered shipping damage, please contact us immediately. Save all packaging material and paperwork; do not throw anything away! If you attempt to return the merchandise yourself, you will jeopardize the chance of making a claim, and you may not receive credit for the return.